
When auditors and counselors visit accepting organizations for field research, one of the things they point out to those organizations is the inconsistency in, or lack of, training journal entries.
Training journal is an effective method of grasping the progress of the program. It is also an important document, a copy of which is required at the local immigration offices along with the audit reports.
Able Co. Ltd., affiliated with the Central Shimane Apparel Cooperative, is one of the excellent companies that ensure proper and consistent journal entries. Able, a sewing company in Tsuwano Town, Shimane, has been accepting female trainees and interns from China for 8 years.
The company has designed the journal so that contents and materials covered in training and conduct and welfare topics are bullet-pointed on the left hand side of the open notebook, and anecdotes and episodes are written on the right.
Mr. Komatsu, the President, says, "At first, the ladies would get angry in conversations because they couldn't express exactly what they wanted to say in Japanese. On the other hand, some would pretend that they understood, which could lead to misunderstanding. It is important to be patient and make sure that clear understanding is in place at every stage of communication. When trouble occurs, I would go back and check the journal entries from the past so that I can remember how I dealt with it. I would go "Yeah, something like this happened before, too." and figure out the best way to solve the problem."


The journal entries seen at Able exude deep feelings of care expressed by the President who is the main person to write in the journal. The journal genuinely discusses ways to improve both the training program and daily living environment for the trainees and interns.
The journal is not just a list of activities, but also a collection of learning journeys. Detailed accounts are written throughout the pages: "How I encounter a "wall" in executing the training program, and how I resolved the issue", "How I explained questions from trainees that are both technical and living-related, and how I helped them understand", and "Requests from trainees and my responses to them." As Mr. Komatsu says, utilization of the training journal improves the quality of training extensively.
Following are excerpts from training journals at the company:

XXX, XX, 20xx |
In the afternoon, I took trainees to the town hall for alien registration, then walked around to show them the post office, the bank, and the stores where they can buy daily necessities in Tsuwano Town. I also showed them some rich, natural environment such as mountains and rivers. I am anticipating that adjustment to the area might be stressful since this is not an ideal location for young people. |
XXX, XX, 20xx |
Japanese Practice. "Where am I?" "What do you sell?" "What are you doing?" etc. |
XXX, XX, 20xx |
Review based on yesterday's lesson. Cannot get in the groove. Think about it, there is nobody advanced in the group. All three are at the same level. Nobody's pulling the group. We cannot move forward. We need to change the study methods. |
XXX, XX, 20xx |
From today, trainees are included in the factory work in the morning. A technical intern is assigned to each trainee and assists in training. |
XXX, XX, 20xx |
Continuation from yesterday in practical training. |
XXX, XX, 20xx |
Practical Training. Ms. A: Mainly sewing pockets. Ms. B: cutting holes and attaching name tags. |
XXX, XX, 20xx |
Training on our usual trunks and knit production until 16:00. From 16:00, an hour of training in knit goods after being assigned to tasks. |
XXX, XX, 20xx |
I have been wondering why the front pattern of the jacket doesn't match up. The trainees have good skills, but they never had formal training. I instruct them but they would say "In China, this is ok" and don't try to change. They end up telling me Japanese should do it their way. I wasn't able to provide clear answers. But I found out that the methods are different in China and Japan. I figured out what makes the finish of the product so different. Today, I was able to explain why to Chinese trainees and Japanese employees and everyone understood. The trainees also understood. I told them to say what I said when Chinese workers ask them the same question once they go back to China. I feel so relieved. |
XXX, XX, 20xx |
It's been XX months. Everyone's getting used to the lifestyle here. I don't see as many "I feel lonely" comments in their diaries. The weather's been nicer and the flowers around the factory have started to bloom. Everyone's in a better mood. Their Japanese is getting much better. It is getting a lot easier to talk with them. The trainees seem to have no problem talking to the employees at the factory. Our pace is good. |
XXX, XX, 20xx |
Themed as "Tsuwano's cultural exchange", trainees enjoyed mochi-tsuki. They also made rolled sushi. We all had lunch together. Self-introductions and questions. Everyone was smiling. I went to the observatory with the trainees who were interested. We took a group picture. |
XXX, XX, 20xx |
Since trainees have been writing diaries as a part of their language training, they have become more talkative while shopping. "What are we going to buy?" "What's for dinner tonight?" "What kind of bento did you buy?" Trainees were asking questions to interns. Everyone is required to write an entry every day. My wife checks them when I am not around. I taught her where to check, and asked her to check them everyday. |